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Adobe Doesn’t Give a Shit

Posted on Friday, November 9th, 2018

Dave!I wish that I could get through just one day without being filled with rage.

Today I thought I had a good shot at it by promising myself that I would ignore the news and whatever bullshit that President Trump was doing, but that was futile because his level of incoherent crazy was so off the charts that it was everywhere.

As if that wasn't bad enough, work was awful... because I couldn't actually get any work done.

My office iMac, which is around two years old, has been slowing to a crawl for months. Over the last couple of weeks it's happening so often that I had no choice but to try and fix it. I started with doubling the memory from 32GB to 64GB. That helped a little, but the problem seemed to be with the "Fusion Drive" (a hybrid SSD/HD drive). I kept getting a message popping up that it was overheating. I finally decided to replace it, despite the fucking nightmare involved in tearing open an iMac to do so.

And today was the day.

I decided to set up the drive before tearing anything open to install it. This was relatively easy, as I had an external SATA dock that I could pop it into. I downloaded the macOS X Mojave installer, installed it onto the new SSD drive, and 25 minutes later I was booting from it. Nice.

I decided to start fresh by not transferring over my apps and data... just my system settings.

Turns out that was a mistake.

My primary tools at work are Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Lightroom, and Adobe Acrobat. They are all part of Adobe's "Creative Suite" which is managed by their Creative Suite desktop app. You install it, then manage all your app installs from there. Simple, right?

No. Not by a fucking longshot, because this is Adobe we're talking about.

All my apps installed fine, except Acrobat. This happened last time I had to install the thing and was solved after I ran a cleanup app. This time the app didn't work, so I spent FORTY MINUTES trying dozens of "fixes" from the Adobe forums... none of which worked. Keep in mind that this has been a known problem that people have been complaining about for over a year.

AND ADOBE HASN'T DONE A FUCKING THING TO FIX IT! How in the hell can I be expected to not become enraged after wasting this kind of time? AGAIN! And I still don't have a working copy of Acrobat on my work computer, a program I use daily.

Not that Adobe gives a shit... they don't. They bought out and buried the competition until there wasn't any competition, and now they don't have to give a fuck about anything.

I would have stayed until I got things figured out, but it was getting close to 6:00 and the alarm to feed my cats would be going off. They're already freaked out by Daylight Saving Time ending, and I was afraid that not being fed when the alarm sounds would send them over the bend. So I packed up my crap and headed home.

Except I couldn't get home because a train was running through town. It was moving so absurdly slow that it took over ten minutes to pass. And then? The crossing arms would not retract. After waiting another five minutes, I finally abandoned the crossing I was at and drove to a different crossing... screaming "FUCK! FUCK! FUCK!" the entire way home.

When I got home (nearly fifteen minutes after the dinner alarm) my cats were, as expected, going nuts.

So I guess everybody in this house is having a bad day.

The difference being that my cats were happy again after being fed. I'm still filled with rage.

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Categories: Apple Stuff 2018, DaveLife 2018Click To It: Permalink
   

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