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Hard Rock Hotel Palm Springs

Posted on Tuesday, May 6th, 2014

Dave!I did not set my expectations very high for The Hard Rock Hotel Palm Springs. Even though it was a HR Corporate project, the website gave it the feel of a crappy quick-and-dirty "conversion property" like Tulsa and Albuquerque. Those lazy hotels where they just slap a few pieces of rock memorabilia on the walls, change a few door-handles to be guitar-shaped, hang a logo above the door, and call it a Hard Rock...

Hard Rock Hotel Palm Springs

Hard Rock Hotel Palm Springs

Nope, despite outside appearances, the Palm Springs hotel was actually really well done. Much more than just a coat of paint and some superficial decorations. The lobby was beautifully themed with rock instrument sculptures, a lot of music-themed details, and a surprising amount of memorabilia. The design is beautifully eclectic and authentic Hard Rock, featuring a full lobby bar, a restaurant, and a merch shop... all really well done.

The reception desk...

Hard Rock Hotel Palm Springs

The very nice bar in the lobby area...

Hard Rock Hotel Palm Springs

Lobby staircase and FUN...

Hard Rock Hotel Palm Springs

Speaker sculpture...

Hard Rock Hotel Palm Springs

Sessions restaurant...

Hard Rock Hotel Palm Springs

Memorabilia case at the entrance...

Hard Rock Hotel Palm Springs

But the biggest surprise? They actually put some effort into theming the rooms! Many times they don't even bother with a hotel conversion, but it looks as thought they gutted everything and made it be Hard Rock style...

Hard Rock Hotel Palm Springs

The only disappointment in the conversion was the pool area. Not only is the pool tiny, there was no effort to make it look very Hard Rock. They half-heartedly spray-painted a few Banksy-inspired murals on a couple walls and that's about it...

Hard Rock Hotel Palm Springs

Hard Rock Hotel Palm Springs

   
Overall a pleasant surprise. This is a great hotel... and a great addition to the Hard Rock family. The staff was terrific. Everything is clean and impeccably-maintained. The location is fantastic, just one block off Palm Canyon Drive downtown. Even the pricing seems comparable with similarly-equipped hotels in the area (i.e. a bit expensive). I enjoyed my stay very much.

Except...

In keeping with the growing trend of screwing your guests, of course there's a fucking "resort fee" you have to pay at checkout. The Hard Rock Palm Springs charges $30 per day, which is definitely on the high-side. It includes the usual... local calls nobody will ever make because they have fucking mobile phones and don't know anybody local... access to the gym which nobody will bother with because they're on vacation... access to the pool, which you've been getting free at every hotel since the dawn of time... internet access, which should be included in the room cost anyway... basically, bullshit amenities that are valued a hell of a lot less the $30 a day. I'd give you a complete breakdown of what it includes but, of course, a complete breakdown cannot be found on the hotel website because they want to camouflage this fucking bullshit charge as much as possible. I dunno. Maybe it also includes parking, which helps justify the cost IF you have a car... but $30 a day still seems fucking insane.

I only stayed for one day and didn't have a car, but I did get a ride to the airport and use the internet, so I'm trying not to be sore about paying $30 for nothing (seriously, if you still charge for internet, you're a fucking nickel-and-diming douchebag of a hotel). I could not stay here longer than two days without feeling as though I were being seriously ripped off. I would not.

But this is how it works now. Hotels want to grab people with cheap-ass room rates on the discount sites, but don't actually want to give their customers a discount. Hence the "resort fee" bullshit.

Oh well.

If you're looking for a nice place to stay and don't mind being violated with a mandatory fee for shit you won't use, by all means give the Hard Rock Hotel Palm Springs a look.

Tags:
Categories: Hard Rock 2014, Travel 2014Click To It: Permalink
   

Comments

  1. Fluffycat says:

    Charging for internet seems to be the norm at a lot of hotels I’ve stayed at lately. And it’s crappy slow service.

    I love that carpet you had in that room. I dunno if I would want to live with that at my house long term, but I could see myself staring at that pattern for quite a while.

  2. martymankins says:

    Ever since Vegas started charging resort fees for every hotel there, my level of bitching about it went up each time I visited there. Internet access is a joke at just about any Vegas hotel I’ve stayed at. Even the Total Rewards hotel group (Rio, Caesars, Bally’s, Paris, Flamingo) which started life as “NO RESORT FEES” ditched that idea and now charge $22 for nothing I used.

    So for the Hard Rock Hotel to charge a resort fee for these things that people automatically expect and use that used to be included, I’m disappointed they stooped this low. I do admit your photos show they spent some detail on this. I like a lobby bar in a hotel and it’s nice to see this one looks great.

    • Anja Mohr-Brenneiser says:

      Update on the resort fee, it‘s now
      36,00 Resort Fee plus
      4,86. Resort Fee Occupancy tax plus
      1,08. Resort Fee CVB Tourism Fee PLUS
      0,11 Resort Fee Ca Tourism Fee

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